Personality: Its measurement and validity for employee selection

Hough, L. M., & Dilchert, S.
In J. L. Farr & N. T. Tippins (Eds.),
Handbook of employee selection (pp. 299-319).
New York: Routledge.
(2010)

One of the most important advances in our field can be attributed to the recognition of the importance of personality variables in determining and explaining performance. With the addition of personality variables to our models of job performance, we are now able to explain significantly more variation in behavior and performance than ever before. In this chapter, we review the issues, document the evidence, and describe the consensus emerging about the usefulness of personality variables in employee selection. We describe factors that hinder our understanding and those that help increase our knowledge of personality variables and their role in more accurately predicting work-related criteria. We address issues related to taxonomic structure, measurement methods, level of measurement, validity, and factors that threaten and enhance the validity of personality measures.

Cognitive abilities

Ones, D. S., Dilchert, S., Viswesvaran, C. & Salgado, J. F.
In J. L. Farr & N. T. Tippins (Eds.),
Handbook of employee selection (pp. 255-275).
New York: Routledge.
(2010)

Intelligence affects individuals’ lives in countless ways. As such, it is an exceedingly precious trait to include in employee selection systems. In this chapter, we provide an overview of cognitive ability’s key role in staffing organizations and provide evidence-based practice recommendations. We first present a brief synopsis of the history, current usage, and acceptance of cognitive ability tests in employee selection. Second, we highlight the theoretical underpinnings of cognitive ability as a construct. Third, we discuss developments in its measurement. Fourth, we present an overview of the criterion-related validity of cognitive ability tests in predicting valued work behaviors and outcomes. Fifth, we discuss the issue of group differences in cognitive ability test scores both within the United States and internationally. We conclude by discussing future research and practice challenges.

Big Five factors of personality

Dilchert, S., Ones, D. S., Van Rooy, D. L., & Viswesvaran, C.
In J. H. Greenhaus & G. A. Callanan (Eds.),
Encyclopedia of career development (vol. 1, pp. 36-42).
Thousand Oaks, CA: Sage.
(2006)

The first part of this encyclopedia entry presents a brief history of the Big Five dimensions of personality. Then, each Big Five dimension is described. The entry concludes with a review of the relevance and usefulness of the Big Five in work and career contexts.

Emotional intelligence

Van Rooy, D. L., Viswesvaran, C., Dilchert, S., & Ones, D. S.
In J. H. Greenhaus & G. A. Callanan (Eds.),
Encyclopedia of career development (vol. 1, pp. 259-265).
Thousand Oaks, CA: Sage.
(2006)

Emotional intelligence (EI) is a concept that has caught the attention of researchers, practitioners, and the general public over the last decade. The idea that career development involves not only a cognitive but also an affective component has been promoted in recent years. Popular books discuss the importance of EI for success in academic and occupational settings, as well as how it determines success in current jobs, promotions, and other important life outcomes. Claims abound that successful negotiation of relationships in a career depends on the perceptions and management of emotions in oneself and others. This entry covers three areas associated EI. First, there is a review of the competing conceptualizations (and associated measurements) of EI. Second, there is an overview of empirical studies that attempt to link EI to successful career development. Finally, there is an identification of some critical future research needs and potential applications.

Multiplying intelligences: Are general, emotional, and practical intelligences equal?

Van Rooy, D. L., Dilchert, S., Viswesvaran, C., & Ones, D. S.
In K. R. Murphy (Ed.), A critique of emotional intelligence:
What are the problems and how can they be fixed?
(pp. 235-262).
Mahwah, NJ: Lawrence Erlbaum Associates.

A wide range of measures have been used to help make decisions in personnel selection, and an extensive research base exists on the criterion-related validity of these measures. Across different jobs, general mental ability (GMA) has been found to be the best predictor of overall performance and task performance. Even if organizations value additional criteria, the prediction of task performance is central to personnel selection. In a fast-changing competitive environment, organizations will generally strive to select individuals high on intelligence in an attempt to maximize performance. On the downside, selecting individuals based on GMA often results in adverse impact for minority groups and can lead to costly litigation for organizations in the United States. Furthermore, there is the competing demand for a diverse workforce as an advantage in a multicultural society and global economy. These two conflicting demands (the need to hire individuals high on general cognitive ability and to obtain a diverse workforce) have contributed to interest in the development of measures of alternate or multiple intelligences. In this chapter, we discuss the three intelligences that have received the most attention in the personnel selection arena. The “Big 3” intelligences consist of general, emotional, and practical intelligence. In this chapter, we provide an overview of each of these and discuss the main merits of each. We conclude by relating the three intelligences together and discuss if there is a “best” intelligence to rely on in personnel selection.

Cognitive ability in personnel selection decisions

Ones, D. S., Viswesvaran, C., & Dilchert, S.
In A. Evers, N. Anderson, & O. Voskuijl (Eds.),
Handbook of personnel selection (pp. 143-173).
Oxford, UK: Blackwell.
(2005)

Our main objective in this chapter is to provide an overview of the vast literature on CA tests in selection contexts. We first discuss the unique status of CA in selection, and clarify its psychometric and psychological meaning. We then review information on the prevalence of CA test use in personnel selection from around the world. We also discuss acceptability of ability testing and applicant reactions. Next, we review the evidence supporting the use of CA tests for selection by summarizing results from meta-analyses examining their criterion-related validity in occupational settings, across national boundaries. The overwhelming evidence suggests that CA tests are predictive of job performance across jobs and cultures. Given this conclusion, we explore the causal mechanisms through which CA comes to influence job performance. Next, we briefly note research on race, ethnic group, gender, and age differences on CA tests and their implications for adverse impact. We conclude our chapter with a discussion of current and new directions for research on CA, including the assessment of CA using various selection methods such as interviews, assessment centers, situational judgment tests (SJTs), and newly proposed intelligences (such as practical intelligence, emotional intelligence, etc.).

Group differences in detected counterproductivity among law enforcement personnel: Implications for organizational diversity

Dilchert, S., Ones, D. S., Davis, R. D., & Rostow, C. D.
In F. Avallone, H. K. Sinangil, & A. Caetano (Eds.),
Convivence in organizations and society (pp. 203-208).
Milan, Italy: Guerini Studio.
(2005)

This study reports frequencies of observed counterproductive work behaviors by gender and race in a large sample of law enforcement personnel. Data are reported separately for overall, organizationally targeted, and interpersonal counterproductivity. Results indicate mat gender differences exist (men engaging in CWB more frequently than women), yet all these differences are small. Race differences in observed frequencies of CWB appear negligible. Implications for organizational diversity are discussed.

Emotional intelligence: New! Useful?

Dilchert, S., Ones, D. S., Van Rooy, D. L., & Viswesvaran, C.
In F. Avallone, H. K. Sinangil, & A. Caetano (Eds.),
Convivence in organizations and society (pp. 161-168).
Milan, Italy: Guerini Studio.
(2005)

Emotional intelligence (EI) has dramatically gained in popularity over the last ten years. In recent years, the construct bas seen increased numbers of applications in diverse domains (Matthews, Zeidner, & Roberts, 2002) and has been touted as an essential ingredient for success in school, higher education, and the workplace (see, for example, Gibbs, 1995; Goleman. 1995). claims have been made that EI is an essential ingredient for successful relationships in all walks of life. Several recent works (see Murphy, in press; Van Rooy, Dilchert. Viswesvaran, & Ones, in press; Van Rooy & Viswesvaran, 2004) have evaluated the numerous claims regarding the utility of EI in applied contexts. The aim of this paper is to revisit validity and measurement issues, but to outline different conceptualizations of EI, and sketch its role in navigating through relationships in organizational contexts. The paper is organized into two main sections. In the first section, we review the different conceptualizations of the construct found in the scientific literature and summarize the differences between them. In the second section, we discuss potential process mechanisms through which EI relates to interpersonal behaviors in organizations.

Cognitive ability in selection decisions

Ones, D. S., Viswesvaran, C., & Dilchert, S. (2005)
In O. Wilhelm & R. W. Engle (Eds.),
Handbook of understanding and measuring intelligence (pp. 431-468).
Thousand Oaks, CA: Sage.
(2040)

In this chapter, our objective is to summarize the evidence supporting the use of cognitive ability tests for personnel selection and for university admissions. We first provide an overview of results from meta-analyses examining the criterion-related validity of cognitive ability tests in multiple educational and occupational settings, across national boundaries. The overwhelming evidence suggests that cognitive ability tests are predictive of important criteria across jobs and cultures. Given this evidence, we then explore why these tests are valid. In doing so, we discuss the different theoretical causal process mechanisms proposed and tested to explain how and why cognitive ability tests come to predict important behaviors and outcomes in educational and work settings. We also discuss controversial issues around cognitive ability testing in selection settings: (a) predictive value of general mental ability versus specific abilities and (b) gender and ethnic group differences on cognitive ability measures and implications for adverse impact. We conclude with a discussion of individual and societal implications of using cognitive ability test scores for making important selection decisions in applied settings.

Using cognitive ability in personnel selection: Implications for diversity in organizations

Viswesvaran, C., Ones, D. S., & Dilchert, S.
In F. Avallone, H. K. Sinangil, & A. Caetano (Eds.),
Identity and diversity in organizations (pp. 185-191).
Milan, Italy: Guerini Studio.
(2003)

Cognitive ability is a powerful predictor in personnel selection. It has been repeatedly shown to have strong criterion related validity for job performance across situations, jobs, organizations and settings. However, there are large mean differences in cognitive ability across racial groups. In this paper, we review findings, clarify some terms, and discuss the implications of these group differences for organizational diversity composition. We conclude with a discussion of alternatives proposed to address these issues.